In this episode, we shall explore how embedding AI at the core of contact centers is unlocking new levels of Customer Experience Management (CXM) value. Discover how AI-driven automation, intelligent routing, real-time analytics, and personalized engagement are revolutionizing customer interactions. Learn actionable strategies to transform your contact center into a smart, agile, and value-generating CX hub.
Tune in for expert insights drawn from Datamatics’ AI-powered CXM transformation playbook.
https://www.datamatics.com/resources/whitepapers/transform-into-an-ai-at-the-core-contact-center-and-unlock-cxm-value