When talking to clients, Nicola Cairncross often has to remind them to follow up with suppliers and late payments, to find out what's happening. You have to be in the driving seat of your business because nobody will ever care about it like you do. Learn how to follow up efficiently; with kindness, but still expecting things to be done on time, or you'll have to move on.

Show Notes: https://nicolacairncross.com/who-drives-your-business/

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