Sign up to save your podcasts
Or
Share Who is the Customer?
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Who is the Customer?
Episode 23: Markus Erlandsson talks to Jukka Niiranen about Who is the Customer? The conversation starts with the lifecycle perspective and who could be your customer, who are your customer and who is no longer your customer. How do you then model that in Dynamics CRM and how do you think about leads vs customers. How could you segment your customers and what might be important to you? Is CRM only for customer?
https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-23-who-is-the-customer.mp3
Links:
http://niiranen.eu/crm/
Surviving CRMThe post Who is the Customer? first appeared on CRM Rocks.
View all episodes
By Markus ErlandssonEpisode 23: Markus Erlandsson talks to Jukka Niiranen about Who is the Customer? The conversation starts with the lifecycle perspective and who could be your customer, who are your customer and who is no longer your customer. How do you then model that in Dynamics CRM and how do you think about leads vs customers. How could you segment your customers and what might be important to you? Is CRM only for customer?
https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-23-who-is-the-customer.mp3
Links:
http://niiranen.eu/crm/
Surviving CRMThe post Who is the Customer? first appeared on CRM Rocks.
More shows like CRM Rocks
View all
CRM Audio
11 Listeners
![Microsoft Innovation Podcast by Mark Smith [nz365guy]](https://podcast-api-images.s3.amazonaws.com/corona/show/495987/logo_300x300.jpeg){kind=logo}
Microsoft Innovation Podcast
21 Listeners
.NET Rocks!
244 Listeners
Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
5 Listeners
Power Platform Boost Podcast
1 Listeners