Most agents and brokers do a great job for customers. But guess what? They’re licensed professionals—and like all professionals, they can get sued. That’s not fun. On this recording, we hear from Amanda Juratovic, who oversees the Big “I” E&O program for association members. Listen as she outlines large and growing E&O issues around agency aggregators, M&A, consumer “promises” in marketing, AI, the hard market, and carrier solvency. Each of these industry challenges is a landmine of potential legal actions against agencies. Amanda has seen it all and provides excellent, simple advice for principals and their teams. Listen up, agents: Get smarter and cleaner about your operations and business practices!

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