Do you know who your clients are? How do you know who they are? To truly know who your clients are, you need to complete some boots-on-the-ground surveys and assessments. Then use that information to create your client avatar. Let's talk about how it's done.

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Tracy V. Allen, Social Enterprise Impact Strategist @ TVA Consulting Group - www.tvacon.com - YouTube @ Change Agentz TV

Ty Boone, Nonprofit Success Strategist @ Ty Boone Enterprises - www.tybooneenterprises.com - YouTube @ Capacity Central

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