Finding and keeping great people consistently ranks as one of the biggest challenges for every agency. Increasingly, the agency workforce is evolving their expectations of everything from the kind of work they want to do to the culture they want to work in.

Why is recruiting and retaining talent so hard for agencies? How is the competition for the best people changing as more brands build in-house teams? And what should agency leaders be doing differently to develop the right people for the right roles?

Listen as Angee Linsey, founder and managing director of Linsey Careers, talks about the common mistakes agencies make in hiring, managing, and mentoring talent.