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AI agents are the new buzzword in enterprise tech, but the real question isn't "can we build them?"—it's "can we actually sell them in a way enterprises will trust and fund?" This video, from a Dave Linthicum-style vantage point, cuts through the marketing gloss and treats agents as what they really are: autonomous software systems wired into messy, mission-critical environments. We unpack what an AI agent actually is, how it differs from a simple chatbot or workflow, and what it takes architecturally to move from a cool demo to a production-grade capability.
From there, we tackle the harder part: the business model. Who's really buying agents, and what are they expecting to get—labor replacement, outcome guarantees, or just experimental toys? We look at why agent marketplaces are overhyped, why domain specificity and deep integration matter more than model choice, and why trust, governance, and accountability will determine who makes money in this space. If you're wondering whether "AI agents" are the next big product category or just another repackaged services play, this video gives you a brutally honest, enterprise-centric take.
By David LinthicumAI agents are the new buzzword in enterprise tech, but the real question isn't "can we build them?"—it's "can we actually sell them in a way enterprises will trust and fund?" This video, from a Dave Linthicum-style vantage point, cuts through the marketing gloss and treats agents as what they really are: autonomous software systems wired into messy, mission-critical environments. We unpack what an AI agent actually is, how it differs from a simple chatbot or workflow, and what it takes architecturally to move from a cool demo to a production-grade capability.
From there, we tackle the harder part: the business model. Who's really buying agents, and what are they expecting to get—labor replacement, outcome guarantees, or just experimental toys? We look at why agent marketplaces are overhyped, why domain specificity and deep integration matter more than model choice, and why trust, governance, and accountability will determine who makes money in this space. If you're wondering whether "AI agents" are the next big product category or just another repackaged services play, this video gives you a brutally honest, enterprise-centric take.