In this episode, Steve explores a deceptively simple question with far-reaching consequences. Why have we stopped talking to each other at work, and what is it costing us?

At a time when we are more digitally connected than ever, many teams are avoiding live human conversation in favour of messages, emails and documents. What feels safer and more efficient on the surface is, in practice, slowing decisions, weakening relationships and eroding trust.

Steve unpacks why this shift has happened, what it is doing to teams, leadership and creativity, and how organisations can begin to rebuild the habit of real conversation without forcing it or adding unnecessary friction.

In this episode, we explore:

• Why messaging has quietly replaced conversation and why it feels safer, easier and more controlled

• How the move away from talking is slowing decisions, weakening relationships and increasing misunderstanding

• What gets lost when tone, presence and context disappear from everyday communication

• The impact this has on creativity, leadership and trust inside teams

• Simple, practical ways to rebuild the habit of real conversation without overcomplicating it

Key takeaway

The world may be messaging more, but it is thinking and feeling less. What looks like speed on the surface often creates friction underneath. Relearning how and when to talk restores clarity, trust, creativity and culture.

In a workplace increasingly shaped by AI, automation and algorithms, being human and choosing real conversation may be one of the most powerful competitive advantages we have.

If this episode resonated, do not just forward the link. Pick up the phone and talk to someone about it.

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