Join Daniel Rayner and Peter Tzortzis, Process Analyst, as they discuss all areas of business process management.

✅ Why it's important that the focus is on the customer?

✅ How effective process management can set the course for both the short term and long term?

✅ Why having a "Why" is so important before you get stuck into process detail?

These are just a few of the questions they tackle as they explore what needs to be considered when implementing BPM in an organisation. Tune in for great advice on the importance of getting the process out of the heads of the stakeholders!

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