Sign up to save your podcasts
Or
Share Why BSCs Have a Hard Time Building Trust with Clients | The Magnetic Operator Ep.3
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Why BSCs Have a Hard Time Building Trust with Clients | The Magnetic Operator Ep.3
▶️ Watch these 20 minutes to learn the operational impact of seeking and responding to client/key stakeholder feedback as a BSC or Facility Manager.
📈 Learn what we do at Otuvy: https://www.otuvy.com
Join me, Caden Hutchens, and my co-host, Samuel Clayton, for the second episode of The Magnetic Operator Podcast. In this episode, we discuss various strategies for responding to client feedback, how to build trust, and a 6-step process to help you handle feedback like a pro.
Who am I? 👇
I’m Caden Hutchens, CEO of Otuvy, with over a decade of experience working in the facility services industry. During this time, I've consulted with BSCs and facility management leaders, achieving operational excellence and quality management success.
My journey started from hands-on labor jobs to becoming an assistant at Otuvy, gradually climbing the ranks. From these diverse experiences, I aim to share valuable knowledge to help businesses in the facility service industry thrive.
My content focuses on how operational leaders in facility management and commercial cleaning can use leadership and operational frameworks to enhance their relationships with managers, employees, clients, and key stakeholders. From my experience, if these three relationships are dialed in, you’ll see a massive impact on your work life.
I'm passionate about collaborating to achieve significant business and personal goals. Let's build a community of like-minded leaders who can inspire each other!
- C.H.
View all episodes
By Caden Hutchens▶️ Watch these 20 minutes to learn the operational impact of seeking and responding to client/key stakeholder feedback as a BSC or Facility Manager.
📈 Learn what we do at Otuvy: https://www.otuvy.com
Join me, Caden Hutchens, and my co-host, Samuel Clayton, for the second episode of The Magnetic Operator Podcast. In this episode, we discuss various strategies for responding to client feedback, how to build trust, and a 6-step process to help you handle feedback like a pro.
Who am I? 👇
I’m Caden Hutchens, CEO of Otuvy, with over a decade of experience working in the facility services industry. During this time, I've consulted with BSCs and facility management leaders, achieving operational excellence and quality management success.
My journey started from hands-on labor jobs to becoming an assistant at Otuvy, gradually climbing the ranks. From these diverse experiences, I aim to share valuable knowledge to help businesses in the facility service industry thrive.
My content focuses on how operational leaders in facility management and commercial cleaning can use leadership and operational frameworks to enhance their relationships with managers, employees, clients, and key stakeholders. From my experience, if these three relationships are dialed in, you’ll see a massive impact on your work life.
I'm passionate about collaborating to achieve significant business and personal goals. Let's build a community of like-minded leaders who can inspire each other!
- C.H.