As the person with the CIO job, it’s your responsibility to make sure  that the company’s IT department understand the importance of  information technology and is able to meet the needs of the rest of the  company. 

There are actually several different ways to go about doing  this. You can be the “slow and steady” IT department that rolls out new  products and services after everyone else in your market has already  deployed them or you can be the “first in” who rolls out new services  before anyone has ever heard of them. 

Wouldn’t it be better if your IT  department was more like Apple and just got it right each and every time?