Know Your Ship

Why CFOs Should Care About Customer Experience: Lessons from Cozy Earth


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In this episode, Frank Dolce sits down with Tanner Lamb, the CFO of Cozy Earth, for an insightful and personal conversation. Tanner shares how his unique perspective as a CFO—blending data, creativity, and a people-first approach—has helped drive growth at Cozy Earth, a brand known for its life-changing sheets and premium home products.

They discuss what it takes to stand out in the premium product market, the importance of aligning finance with marketing, and how to overcome operational challenges like supply chain and customer experience. Along the way, Tanner opens up about his personal journey, from growing up in a sports-focused family to navigating challenges that shaped his leadership style.


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Connect with Tanner Lamb and Cozy Earth!

Tanner’s LinkedIn: https://www.linkedin.com/in/tannerlamb/

Cozy Earth’s Website: https://cozyearth.com/

Cozy Earth’s: Instagram: https://www.instagram.com/cozyearth

Cozy Earth’s Facebook: https://www.facebook.com/cozyearth

Cozy Earth’s X: https://x.com/cozyearth

Cozy Earth’s Pinterest: https://www.pinterest.com/cozyearth/
Cozy Earth’s LinkedIn: https://www.linkedin.com/company/cozy-earth/

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Know Your ShipBy eHub