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Why clear communication is an essential life skill with Richard Stokes
In this first episode of ClarityMatters, host Louise Everett opens the series in conversation with leadership coach Richard Stokes to explore the role communication plays in leadership, relationships, and human connection.
Poor communication is estimated to cost US businesses over a trillion dollars a year through misunderstandings, delays and wasted effort.
And the cost isn’t just financial. When we’re not clear, careers can stall, relationships strain and decisions drift. In leadership, a lack of clarity doesn’t just create confusion - it quietly shapes culture and outcomes — often in ways we only recognise when it’s too late.
In this episode, we’ll unpack where communication most often breaks down — even among highly capable, experienced leaders — and the practical habits that help us communicate with greater clarity, intention and impact.
You’ll hear Louise and Richard discuss:
- Why communication isn’t a soft skill — it’s a core leadership competency
- How nonverbal communication shapes connection and credibility
- Why reflection is essential for developing clarity and self‑awareness
- The power of empathetic listening and how it transforms relationships
If you found this episode valuable, follow or subscribe to ClarityMatters for future conversations.
Claritas Managing Director Louise Everett is the host of ClarityMatters, a limited-edition podcast series bringing together carefully selected industry leaders for short, focused conversations on the issues shaping B2B communications today.
Claritas is a corporate communications agency that helps organisations communicate with clarity, confidence and impact. From a strategic approach, we craft, design and deliver B2B communications that are rooted in clarity, designed for impact and focused on outcomes. Whether it’s employee engagement, change, external communications, reputation, or the ambition to build and evolve a brand, we help organisations say the right thing — clearly, consistently and credibly.
Get in touch:
https://claritascomms.com
View all episodes
By Claritas CommunicationsIn this first episode of ClarityMatters, host Louise Everett opens the series in conversation with leadership coach Richard Stokes to explore the role communication plays in leadership, relationships, and human connection.
Poor communication is estimated to cost US businesses over a trillion dollars a year through misunderstandings, delays and wasted effort.
And the cost isn’t just financial. When we’re not clear, careers can stall, relationships strain and decisions drift. In leadership, a lack of clarity doesn’t just create confusion - it quietly shapes culture and outcomes — often in ways we only recognise when it’s too late.
In this episode, we’ll unpack where communication most often breaks down — even among highly capable, experienced leaders — and the practical habits that help us communicate with greater clarity, intention and impact.
You’ll hear Louise and Richard discuss:
- Why communication isn’t a soft skill — it’s a core leadership competency
- How nonverbal communication shapes connection and credibility
- Why reflection is essential for developing clarity and self‑awareness
- The power of empathetic listening and how it transforms relationships
If you found this episode valuable, follow or subscribe to ClarityMatters for future conversations.
Claritas Managing Director Louise Everett is the host of ClarityMatters, a limited-edition podcast series bringing together carefully selected industry leaders for short, focused conversations on the issues shaping B2B communications today.
Claritas is a corporate communications agency that helps organisations communicate with clarity, confidence and impact. From a strategic approach, we craft, design and deliver B2B communications that are rooted in clarity, designed for impact and focused on outcomes. Whether it’s employee engagement, change, external communications, reputation, or the ambition to build and evolve a brand, we help organisations say the right thing — clearly, consistently and credibly.
Get in touch:
https://claritascomms.com