You walked in for a simple coffee. Then came the larger size, the extra shot, the oat milk, the syrup, the cold foam, and suddenly your ordinary drink became a tiny luxury project.
In this episode of The Menu Has Secrets, we explore why coffee shops are so good at offering one more upgrade. It is not just about taste. It is about small price gaps, customization, habit, identity, convenience, and the feeling that a better morning is only one add-on away.
The next time your coffee order quietly grows at the counter, notice how each upgrade feels small on its own. That is exactly why it works.