TOSS C3 Podcast

Why Companies Replace Their MSP/MSSP: The Cost of Lack of Expertise


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n this episode of the TOSC3 Podcast, cybersecurity expert Greg Hanna continue their discussion on the top reasons companies switch their Managed Service Provider (MSP) or Managed Security Service Provider (MSSP). This time, they tackle Reason #2: Lack of Expertise and explain why having the right specialists on your cybersecurity team is crucial to preventing costly cyber threats like ransomware, malware, and system failures.

  • The difference between generalists and specialists in IT and cybersecurity.
  • How an MSP without the right expertise fails to detect and prevent hidden cyber threats.
  • Why businesses lose confidence in their IT provider after repeated unresolved issues.
  • Ransomware tactics: How malware lurks undetected for months before launching an attack.
  • The danger of "lateral movement", where a hacker spreads through a network unnoticed.
  • Why many IT engineers don’t proactively threat-hunt, leaving systems vulnerable.
  • The importance of having senior engineers oversee IT accounts for consistency.
  • Why documentation and expert segmentation are critical for effective cybersecurity.
  • How TOSC3’s team of subject matter experts from Fortune 500 companies (like JP Morgan Chase and EMC) provide high-level protection.

✔️ Make sure your MSP/MSSP has dedicated cybersecurity specialists, not just general IT professionals.
✔️ Look for white-glove service providers who document issues and assign senior engineers.
✔️ Schedule proactive assessments to ensure your systems are protected from hidden threats.

🔗 Website: TOSSC3.com
📞 Schedule a call with Greg Hanna today to secure your business against cyber threats!

💡 What You’ll Learn in This Episode:🛑 Why Lack of Expertise is a Major Risk🔎 How Cyber Threats Exploit Poorly Managed Systems⚡ The Right Approach to Cybersecurity & IT Management📌 Takeaways & Action Steps:📢 Stay Secure & Learn More:

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TOSS C3 PodcastBy TOSS C3