The COVID-19 pandemic has shifted healthcare virtualization into a higher gear across multiple industry segments and workflow areas. Telemedicine might be the catch-all term for modern, digital communications between providers and patients, but a big opportunity awaits organizations — patient intake.

Greg Kefer and Justin Mardjuki sat down in our virtual studio to discuss how providers are finally doing away with paper and giving patients mobile solutions to share their health information, complete forms, and engage virtually. A virtual waiting room capability is one of the most promising innovations to emerge out of the COVID-19 crisis.