When I worked maintenance in assisted living, I learned something I was never meant to see. The system was efficient, organized, and profitable — but it was not designed for fragility. Every small repair became a line item. Every line item became pressure. And somewhere between documentation and billing, dignity started depending on who happened to care enough that day.

If you’re thinking about the future of care, autonomy, and human-centered technology, this is a space I’ll continue exploring.