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In this episode of Field Notes: Insights & Observations for the Travel Marketer, Rachel Normansell from Yodel joins Eric to dig into why events are becoming one of the most important levers for destinations heading into 2026.
From shifting traveler behavior to the rise of AI-assisted trip planning, Rachel unpacks why events can no longer sit at the edges of your marketing strategy—they are the strategy.
Rachel explains why events are no longer “nice to have” add-ons for DMOs, but critical decision-drivers for weekend travelers, regional visitors, and shoulder-season demand. She shares how events are influencing booking windows, content needs, and traveler expectations more than most destinations realize.
With consumers increasingly asking ChatGPT, Perplexity, Gemini, and other tools to “plan my weekend,” event listings become data inputs—whether DMOs realize it or not.
Rachel talks about how DMO event strategy now sits directly inside search, AI, and itinerary generation.
Rachel and Eric explore how most destinations underestimate their true event landscape. From apple orchards to lilac farms to niche seasonal gatherings, travelers are motivated by things destinations aren’t even counting.
A wider aperture means more discoverability, more reasons to visit, and more reasons to stay longer.
Beyond attendance and hotel nights, Rachel outlines additional metrics destinations should track to understand the full impact of their event strategy, including:
Spillover spend
Content performance
Search visibility
Year-over-year lift tied to event categories
Community participation and sentiment
Event-driven itinerary creation
She also shares one overlooked ROI metric most DMOs miss entirely.
Rachel discusses how strong event ecosystems elevate both visitor and local experiences—and why DMOs should treat community stakeholders as part of the event ROI equation, not just tourism.
As we head into a pivotal year, Rachel highlights the trends she’s seeing across the country:
Intelligent chatbots guiding trip planning
AI-generated itineraries driven by event data
Traveler demand for niche or micro-experiences
Year-round “evergreen events” gaining traction
Higher expectations around accuracy and freshness of event listings
Increasing operational complexity as event calendars grow
By Advance Travel and TourismIn this episode of Field Notes: Insights & Observations for the Travel Marketer, Rachel Normansell from Yodel joins Eric to dig into why events are becoming one of the most important levers for destinations heading into 2026.
From shifting traveler behavior to the rise of AI-assisted trip planning, Rachel unpacks why events can no longer sit at the edges of your marketing strategy—they are the strategy.
Rachel explains why events are no longer “nice to have” add-ons for DMOs, but critical decision-drivers for weekend travelers, regional visitors, and shoulder-season demand. She shares how events are influencing booking windows, content needs, and traveler expectations more than most destinations realize.
With consumers increasingly asking ChatGPT, Perplexity, Gemini, and other tools to “plan my weekend,” event listings become data inputs—whether DMOs realize it or not.
Rachel talks about how DMO event strategy now sits directly inside search, AI, and itinerary generation.
Rachel and Eric explore how most destinations underestimate their true event landscape. From apple orchards to lilac farms to niche seasonal gatherings, travelers are motivated by things destinations aren’t even counting.
A wider aperture means more discoverability, more reasons to visit, and more reasons to stay longer.
Beyond attendance and hotel nights, Rachel outlines additional metrics destinations should track to understand the full impact of their event strategy, including:
Spillover spend
Content performance
Search visibility
Year-over-year lift tied to event categories
Community participation and sentiment
Event-driven itinerary creation
She also shares one overlooked ROI metric most DMOs miss entirely.
Rachel discusses how strong event ecosystems elevate both visitor and local experiences—and why DMOs should treat community stakeholders as part of the event ROI equation, not just tourism.
As we head into a pivotal year, Rachel highlights the trends she’s seeing across the country:
Intelligent chatbots guiding trip planning
AI-generated itineraries driven by event data
Traveler demand for niche or micro-experiences
Year-round “evergreen events” gaining traction
Higher expectations around accuracy and freshness of event listings
Increasing operational complexity as event calendars grow