November 14, 2023

Why Every Employee Should Be a Leader with Betsy Leatherman, Global President of Consulting Services at Leadership Circle

52 minutes

This episode features an interview with Betsy Leatherman, Global President of Consulting Services at Leadership Circle. Betsy has 10 years of experience transforming executives and middle managers into exceptional leaders. In her current role, Betsy helps clients become more effective leaders so they can make decisions that engage and motivate members of their organizations and customers they serve.

In this episode, Amanda and Betsy discuss leadership development, common mistakes leaders make during layoffs, and the two leadership orientations.

-------------------

“The rubber meets the road at the middle manager. Because, even if you've got a great leadership team that's highly developed, if they do not translate that through the way in which a middle manager shows up to a frontline employee, it doesn't matter. If you've got a great set of senior leaders, let's say, and then a set of middle managers that haven't been developed, it can actually be really, really challenging for the frontline employee. Because, they see one thing and they experience something so different, and immediately they'll lose trust. My perspective is if you start at a customer and then you move backwards in terms of importance, frontline employees are very important to be extraordinarily well-resourced. Their managers also have to be even better resourced, personally, to help them handle their complexities. When that occurs, all of a sudden it's at scale. You, as a leader, a senior leader in the organization, you're at scale because you're helping them to be better and you're getting their perspective and vantage point that you might otherwise not be offered.” – Betsy Leatherman

-------------------

Episode Timestamps:

*(01:59): Betsy dives into leadership development

*(08:35): Segment: Story Time

*(10:23): Why Betsy created a career in leadership development

*(17:17): Segment: Getting Tactical

*(25:16): Betsy explains the two leadership orientations

*(34:24): Segment: Ripped From The Headlines

*(34:54): Common mistakes leaders make during layoffs

*(40:46): Segment: Asking For a Friend

-------------------

Links: