The Robyn Graham Show - Helping Christian Moms Become Calm, Confident, and Content Despite Anxiety

Why every entrepreneur needs systems and processes to scale their business with Kaci Ackerman


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Starting, growing, and scaling a business is impossible without the implementation of systems and processes. Systems and processes are key for organizing your business and executing offers.

Every entrepreneur needs systems and processes to start, grow, and scale their business. Systems and processes are the backup plans every business needs to have in place in order to survive and thrive.

Are you working so much that you are your evenings and weekends are consumed with business tasks? Are you frustrated because signing a client feels like climbing Mount Everest? What you need are systems and processes.

Top problems holding you back from growing and scaling your business
  1. Entrepreneurs are over-capacity, overwhelmed, and frustrated. They can't hire someone because training them is too time intensive.
  2. Missing deadlines. Using paper isn't effective because your notes are forgotten.
  3. Using more than one tool or one process in one tool and another process in another tool for the same project, i.e. social media.

The goal of systems and processes for your business is to simplify and save you from having to be in your business all of the time.

The disadvantages of not having systems and processes in place and being dis-organized in your business are:
  1. Sacrificing time with family and/or friends.
  2. Not being present outside of your business.
  3. You can't scale because you are stuck in a vicious circle of to-dos.
What systems and processes should you prioritize first in your business?

Systematizing your business begins with organizing and creating processes for your offers. Automate as much as possible.

  1. Onboarding clients from the point of a discovery call to signing them. If you give your clients a stellar experience, they will refer you. But, if you are all over the place you may overwhelm and frustrate them. This includes invoicing and providing all follow-ups in a timely manner.
  2. Offboarding should also have a process in place. Ensure your clients have a pleasant experience so that their last memories are pleasant, not those of frustration.

If you do not want to have a project management tool, at least use a paper calendar with an electronic calendar as a backup.

Read the complete show notes and access links.

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The Robyn Graham Show - Helping Christian Moms Become Calm, Confident, and Content Despite AnxietyBy Dr. Robyn Graham - Parenting and Life Coach for Women in Leadership

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