In this episode, Billy goes off on a rant about a frustrating customer service experience, while Ryan and JB share their own thoughts on what makes or breaks a company's approach to customers. Listen in as they dive into the highs and lows of customer service and how it impacts your business. Don’t miss this one!

In this episode, Billy goes off on a rant about a frustrating customer service experience, while Ryan and JB share their own thoughts on what makes or breaks a company's approach to customers. Listen in as they dive into the highs and lows of customer service and how it impacts your business. Don’t miss this one!

Why Good Customer Service Makes or Breaks Your Business 💬👎

🌳 Welcome to ”The Outside Crowd” 🌲 Join JB, a seasoned professional in quantity surveying and business management, as he guides you through the dynamic world of outdoor professions. Meet our regular panel: 🍃 Billy Gordon: Tree Surgeon and Owner of William Gordon Countryside Services Explore the secrets of tree surgery with arborist Billy Gordon, who brings a wealth of experience and insights to the table. 🌺 Ryan Murphy: Director and Owner of Royal Tunbridge Wells Landscapes Unlock the secrets of extraordinary outdoor havens with skilled landscaper Ryan Murphy. Whether you’re a tree surgeon, decking enthusiast, or a small business owner navigating the great outdoors, ”The Outside Crowd” is your go-to podcast for inspiration and entertainment. 🎧 Tune in every fortnight on Thursdays to join JB and our expert panel as we explore the challenges, triumphs, and secrets of success in the diverse world of outdoor work. Subscribe now and become part of ”The Outside Crowd” community! 🌲🔨 Let’s bring the outdoors to life! #TheOutsideCrowd #LandscapingPodcast #OutdoorProfessionals

Business

🌳 Welcome to ”The Outside Crowd” 🌲Join JB, a seasoned professional in quantity surveying and business management, as he guides you through the dynamic world of outdoor professions. Meet our regular panel:🍃 Billy Gordon: Tree Surgeon and Owner of William Gordon Countryside ServicesExplore the secrets of tree surgery with arborist Billy Gordon, who brings a wealth of experience and insights to the table.🌺 Ryan Murphy: Director and Owner of Royal Tunbridge Wells LandscapesUnlock the secrets of extraordinary outdoor havens with skilled landscaper Ryan Murphy.Whether you’re a tree surgeon, decking enthusiast, or a small business owner navigating the great outdoors, ”The Outside Crowd” is your go-to podcast for inspiration and entertainment.🎧 Tune in every fortnight on Thursdays to join JB and our expert panel as we explore the challenges, triumphs, and secrets of success in the diverse world of outdoor work. Subscribe now and become part of ”The Outside Crowd” community!🌲🔨 Let’s bring the outdoors to life! #TheOutsideCrowd #LandscapingPodcast #OutdoorProfessionals

🌳 Welcome to ”The Outside Crowd” 🌲 Join JB, a seasoned professional in quantity surveying and business management, as he guides you through the dynamic world of outdoor professions. Meet our regular panel: 🍃 Billy Gordon: Tree Surgeon and Owner of William Gordon Countryside Services Explore the secrets of tree surgery with arborist Billy Gordon, who brings a wealth of experience and insights to the table. 🌺 Ryan Murphy: Director and Owner of Royal Tunbridge Wells Landscapes Unlock the secrets of extraordinary outdoor havens with skilled landscaper Ryan Murphy. Whether you’re a tree surgeon, decking enthusiast, or a small business owner navigating the great outdoors, ”The Outside Crowd” is your go-to podcast for inspiration and entertainment. 🎧 Tune in every fortnight on Thursdays to join JB and our expert panel as we explore the challenges, triumphs, and secrets of success in the diverse world of outdoor work. Subscribe now and become part of ”The Outside Crowd” community! 🌲🔨 Let’s bring the outdoors to life! #TheOutsideCrowd #LandscapingPodcast #OutdoorProfessionals

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Why Good Customer Service Makes or Breaks Your Business 💬👎

Why Good Customer Service Makes or Breaks Your Business 💬👎