You can hire the best people in the world and still struggle to get anything done.

In this episode, workplace expert and “team whisperer” Lia Garvin shares with Jon what she learned inside Google, Microsoft, and Apple about why high-performing teams break down and how leaders can fix it. She reveals why systems alone are not enough, how communication shapes culture, and what it really takes to build teams that trust, perform, and scale.

Key takeaways:

• Why clarity and communication matter more than talent
• The simple framework that shows what your team is actually doing
• How leaders can let go of control without losing visibility

If you want a team that runs without constant oversight and actually delivers, this conversation will change how you lead.