The Check-In

Why Guests Don’t Come Back (And How to Fix It)


Listen Later

Discover how to turn one-time guests into loyal advocates with a simple, scalable loyalty loop. In this episode, Steve Haase shares insights on why traditional loyalty programs fall short in the short-term rental world and how to leverage automation and personal touches to boost guest retention. Learn practical tactics like using SMS over emails and personalizing experiences effortlessly. Perfect for hosts and property managers looking to increase repeat bookings and revenue. Tune in to transform your guest experience and bottom line.

...more
View all episodesView all episodes
Download on the App Store

The Check-InBy Leo Walton and Sarah Nan Dupre