Hiring great account managers is harder than it looks.Most candidates sound good.They’ve worked at agencies.They say the right things.But that’s not what makes someone great at the role.In this episode, we break down:Why “good with clients” isn’t enoughThe real skill most people missWhat to actually look for when hiringHow strong client relationships are built (not just felt)If you’ve ever made a hire that looked right on paper, but didn’t work, this is for you.

---------Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.Cheers, to happy clients!