Reduce employee turnover costs in SaaS by tapping an overlooked talent pool — people with disabilities — who outperform, show up, and stay.
Accenture research found companies that hire people with disabilities are 4x more profitable than those that don't. In this episode, Joyce of Bender Consulting breaks down exactly why that gap exists and how to close it fast. The core driver isn't charity — it's gratitude, work ethic, and measurably higher retention that directly cuts the cost of turnover for B2B SaaS teams scaling through hiring chaos.
Joyce shares the proof-based framework she uses to shift hiring manager perception from "unskilled" to "highly credentialed" — including candidates with master's degrees and PhDs placed in technical and corporate roles. She explains how a single successful placement creates a referral ripple across peer companies, and why organizations that integrate this approach also see stronger overall employee engagement across their entire workforce.
If you're a SaaS founder or GTM leader trying to reduce employee turnover costs while building a high-retention culture, this episode gives you a concrete, ROI-driven path to do it.
ABOUT THE GUEST
Joyce is the Founder of Bender Consulting, which she started 31 years ago. She has placed thousands of people with disabilities in technical and corporate roles — including at the National Security Agency — and built a software product that trains companies to communicate and work effectively with employees with disabilities. Learn more at bendercult.com.
Get the complete show notes, frameworks, and playbooks:
https://podcast.rapidproductgrowth.com/reduce-employee-turnover-costs-saas/
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