Vishakha Abbi is a British-trained nurse in mental health and learning disabilities, as well as the Founder of Mind Path UAE, a consultancy helping organisations, schools, and individuals solve people challenges that training alone can’t fix. In this episode, she unpacks the real reasons teams fall apart, why emotional intelligence matters more than management training, and how even well-meaning HR systems can end up protecting the company over its people.Drawing on her clinical background and years spent working with leaders across the UAE, Vishakha explains how behaviour is communication, not chaos, and how understanding that difference can completely shift workplace culture. From navigating conflict to creating environments where people feel heard, she offers a refreshingly human take on what it really means to build healthy, resilient teams.