AI is reshaping how we work, and HR should be at the forefront.

In this episode of Pulse by HRBench, we sit down with Kristin McDonald, a veteran HR tech strategist and self-proclaimed “HR tech nerd,” to unpack what it means for HR to lead in the age of AI.

Kristin shares:

• Why AI literacy is now table stakes for HR leaders

• How to build an AI roadmap that drives business value

• What traps to avoid during tech implementations

• How to evaluate AI vendors (and when to build vs. buy)

• The role HR plays in AI governance, data readiness, and org-wide enablement

Whether your exec team is pushing AI adoption or you’re simply trying to modernize your HR tech stack, this conversation will give you the clarity and confidence to lead from the front.

Chapters

• 00:00 | Intro: Why AI in HR is a Strategic Imperative
• 01:39 | Meet Kristin: A Self-Proclaimed HR Tech Nerd
• 02:11 | AI Overload: Trends, Buzzwords & Real Questions
• 04:05 | Strategic Tech Stacks: It’s Not About the Shiny Tools
• 06:32 | Before You Buy: The Internal Questions HR Must Ask
• 08:54 | Integrations & IT: Don’t Buy Without These Partners
• 10:25 | Point Solution vs. All-In-One: What Actually Works
• 13:12 | Implementation Pitfalls: What HR Gets Wrong
• 17:12 | Where Should HR Tech Live, IT or HR?
• 21:07 | The Case for a Single AI Agent Experience
• 22:12 | Why HR Must Lead AI Adoption (and How to Start)
• 27:57 | How to Become AI Literate as an HR Leader
• 30:24 | Getting a Seat at the AI Table: HR’s Influence Playbook
• 35:43 | How to Build an AI Roadmap That Actually Works
• 38:15 | Quick Wins vs. Long-Term AI Strategy
• 39:42 | AI Governance: The Hot Topic No One Wants to Own
• 42:18 | Final Advice: Learn Together, Lead with Confidence

Connect with Kristin McDonald on LinkedIn: https://www.linkedin.com/in/kristinmcdonald1/