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In part two of our interview with Seán Meehan, author of The Customer Copernicus, he explains how being customer centric feeds into the ethics and sustainability of an organisation. We also ask, why organisations which were customer centric, would ever move away from this model?
By Association of MBAs5
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In part two of our interview with Seán Meehan, author of The Customer Copernicus, he explains how being customer centric feeds into the ethics and sustainability of an organisation. We also ask, why organisations which were customer centric, would ever move away from this model?