Dianne Linderman talks about customer service and how employees of a business feel about their customers. Recently, someone got angy with Dianne though she is their customer, and she explains the right way to handle this situation. Dianne also shares her experience as an owner of a traveling petting zoo and a traveling cooking show, and what they each taught her about life, people and business. Learn more about Dianne on her website: http://www.everythingthatmattersradio.com/