Get help from Thunderbird customer support | Thunderbird Help

Why isn't my Thunderbird email working?


Listen Later

If your Thunderbird email isn’t working, it could be due to several common reasons:

1. Incorrect Email Settings – Ensure your incoming (IMAP/POP) and outgoing (SMTP) server settings match those provided by your email service.

2. Internet Connection Issues – A weak or disconnected internet connection can prevent Thunderbird from sending or receiving emails.

3. Outdated Thunderbird Version – Using an old version of Thunderbird may cause compatibility or performance issues. Check for updates under Help > About Thunderbird.

4. Add-ons or Extensions – Certain add-ons may conflict with email functions. Try disabling them temporarily.

5. Blocked Access by Email Provider – Some providers (like Gmail) may block access due to security settings. Check for alerts in your account or enable access to "less secure apps."

If you’ve checked all of the above and still experience issues, contact Thunderbird support at 1-872-777-2212 or 833-800-3030 for 24/7 help with setup, errors, and troubleshooting.

...more
View all episodesView all episodes
Download on the App Store

Get help from Thunderbird customer support | Thunderbird HelpBy Mozilla Thunderbird