Sometimes it's tricky approaching diversity in your agency.

The fear of not wanting to do the wrong thing often gets in the way of doing anything.

The truth is you can, and most likely will make mistakes expanding your efforts.

The only thing that matters is to own them when you do and effectively communicate what went wrong.

Vanessa Sims, WSIA Director of DE&I, talks about what can be done to get the industry more comfortable with that idea.