If you don't, it could be a lot harder to take it where it needs to go. 

Because most agencies aren't successful by accident and previous generations had a pretty good idea of what they were doing.

It's important not to lose sight of that as you look to modernize and improve the day-to-day operations. 

The more you're able to translate and adapt that original success the more fun everyone will have along the way.

Taylor Garcia, Vice President of Jackson & Jackson Insurance, talks about how he's handled the new responsibilities that have come his way.