Five-Star Fitness by The Fit Guide

Why Language Matters in World-Class Gym Hospitality


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The language you use matters when delivering world-class service. The top restaurants and hotels know this — but do gyms?

In this episode, Matt and Jack explore how language shapes a five-star experience, drawing on Matt’s background working with some of the world’s leading hospitality brands.

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Five-Star Fitness by The Fit GuideBy The Fit Guide