What does it mean to be a competent leader? In this sobering and deeply vulnerable episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy and Ben-Jamin Toy chat with M.K. Palmore, a former US Marine Corps officer, retired FBI Special Agent, and current tech executive. M.K. shares a personal UH-OH from his early days in federal law enforcement: a moment when he allowed a rigid, mission-first institutional culture to silence his own intuition, failing to aggressively advocate for a colleague in distress.

Tune in as M.K. discusses his pivot from strict compliance to becoming a shield for his team, how he learned to balance a get stuff done mentality with deep empathy, and how he now structurally builds grace and human-centric metrics into high-performing organizations. This is an essential listen for any leader operating in a high-pressure, high-stakes environment.

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