Set a longterm goal with meticulous planning, be flexible to change in the future, monitor along the way, and be open to frequent fast failure.

Don’t be afraid to be wrong or make a mistake.

Look at the bigger picture and outcomes that employees generate before nitpicking the operational metrics.

We need destructive, disruptive innovation, but it’s harder to implement than incremental change.

If you want to start innovating, you have to stop improving.