Frank Ingraham, an experienced mediator for the Delaware Center for Justice and The Employer Support of the Guard and Reserve (ESGR), talks with Danielle Metcalfe, a staff member in the Conflict Resolution Program at the University of Delaware’s Institute for Public Administration, about the benefits of using mediation to resolve conflicts in our communities.

The episode was recorded on May 4, 2020.

For more information about the Institute for Public administration visit https://www.bidenschool.udel.edu/ipa/serving-delaware/crp/mediation.