Most ERP projects go over budget, miss their goals, and create more chaos than they solve. But what if the problem isn't the software — it's the order in which you do everything else?

In this episode of Engineering Better Conversations, Nancy Michieli sits down with Bob Wallis, strategist, consultant, and self-described "Project Fixer," to unpack why so many ERP and large software implementations go sideways — and what leaders can do before, during, and after to change that.

From vendor selection to go-live disruption, Bob shares:

1. Why people — not technology — should always come first
2. How to interview and select the right ERP vendor (and the right people from that vendor)
3. Why you should map your processes before the meter starts running
4. The hidden cost of compressing the training window
5. What the "aircraft carrier curve" tells us about every system launch
6. Why module-by-module implementation de-risks everything
7. How to tell if your project manager is a contributor or a true leader
8. The go/no-go decision — and why it's the hardest call on any project

Bob also shares the real reason organizations choose the technology first and why that almost always costs more in the end.

For engineers, project leaders, and technical managers, this episode is a reminder: the system doesn't save you. Your people, your process, and your alignment do.

About the Guest

Bob Wallis is a strategist, consultant, and creative leader who makes complex ideas not just clear — but surprisingly engaging. With deep experience in ERP implementations, large-scale project leadership, and organizational alignment, Bob has earned the title of "Project Fixer" by helping teams navigate the people, process, data, and technology challenges that derail even well-funded initiatives.

Known for combining analytical precision with an intuitive read on people and timing, Bob helps organizations de-risk their projects before they go sideways — and course-correct when they already have. He brings calm authority, dry wit, and real-world insight to every engagement, making serious progress feel a little less serious.

Bob's talks explore project success, leadership, talent development, collaboration, and adaptive strategies.

🔗 Connect with Bob:

LinkedIn: https://www.linkedin.com/in/bob-wallis-512ba322/

Website: https://www.61keysllc.com

🎧 About the Show

Engineering Better Conversations is where technical and project leaders learn to speak so people listen.

Hosted by Nancy Michieli, engineer turned executive communication coach, the show explores how clarity, influence, and human communication drive real leadership results — in projects, teams, and careers.

🔗 Connect with Nancy:

◼️ LinkedIn: / nancymichieli ◼️ Website: https://www.nancymichielicoaching.com/ ◼️ Newsletter: https://www.engineeringbetterconversations.com/