"So no doubt that heading has probably got your attention and potentially annoyed some of you by just reading it...But that’s great because it gives you an opportunity to now learn more and improve so that all of us can be better at management in our health businesses.

There is one fundamental reason why most health and medical businessowners suck at management and it’s been something that has been getting gradually worse in the last decade.

The good news is that it’s easily identifiable...