Atlanta Dental Spa Podcast – Episode 5 Why Most People Lose Out On Dental Benefits

Dr. Peter Boulden & Dr. Drew King

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In this episode of the Atlanta Dental Spa Podcast, Dr. Peter Boulden sits down with Dr. Drew King, CEO of Atlanta Dental Spa and Clinical Director of our Buckhead location, to unpack one of the most overlooked topics in dentistry: why so many patients lose their dental benefits each year.

This timely conversation breaks down how dental insurance actually works, why benefits don't roll over, and the common misunderstandings that cause patients to miss out on hundreds or even thousands of dollars in covered care. From lab turnaround times to crown "seat dates" to the surprising fact that dental insurance maximums haven't changed in over 30 years, Dr. King explains the fine print patients never hear about.

You'll also learn why Atlanta Dental Spa created its own Membership Program to help patients without traditional insurance get consistent, affordable care without the restrictions of third-party plans. Whether you have insurance, an HSA/FSA, or no coverage at all, this episode will help you protect your investment and avoid the stressful December rush.

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TAKEAWAYS

• Most patients don't realize dental benefits expire at the end of the year.
• Insurance often pays for crowns on the seat date, not the prep date — a huge detail most people miss.
• Lab turnaround times can push December treatment into January, meaning benefits are lost.
• Dental insurance maximums have stayed around $1,500–$2,000 since the 1980s, despite inflation.
• Dental insurance is more like a coupon than true medical-style coverage.
• Millions of Americans don't have dental insurance — and many who do still never use it.
• The ADS Membership Program provides predictable preventive care and discounts without insurance hassles.
• Booking treatment in October or early November is the best way to maximize benefits.
• Atlanta Dental Spa sends early reminders to help patients avoid losing money each year.

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CHAPTERS

00:00 – Welcome back to the Atlanta Dental Spa Podcast 00:28 – Why October is the "wake-up call" for benefits 01:06 – The annual year-end rush and last-minute treatment requests 01:26 – The seat-date rule: what patients rarely know 01:43 – How lab timelines affect your ability to use benefits 02:54 – Insurance maximums haven't changed in decades 03:10 – Why dental insurance is not like medical insurance 04:05 – Why not having dental insurance can sometimes be better 04:42 – How many Americans don't use or don't have coverage 05:16 – Inside the ADS Membership Program 05:52 – What's included for members (and why patients love it) 06:15 – Weekly reminders and proactive communication

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