Todays workplace bears very little resemblance to that of our parents.  It’s multi generational nature, its focus on employee empowerment and its reflection of broader changes in society, education and culture, all create a perfect storm that requires whole new skill sets from today’s leaders.  
These are the skills that Susan Fowler writes about in Why Motivating People Doesn't Work . . . and What Does: The New Science of Leading, Energizing, and Engaging
My conversation with Susan Fowler:

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