What if the biggest problem in your relationships… is something you've never been taught?

In this episode of Shine A Light, Christine Miles sits down with educator and author Ari Gerzon-Kessler to unpack a hidden gap affecting schools, workplaces, and families alike: the inability to truly listen. Drawing from decades in education and leadership, Ari shares how mistrust between parents and educators isn't a people problem, it's a listening problem.

Together, they explore how small shifts in how we listen can transform conflict into connection, and why most of us have been trained to do the exact opposite of what actually works.

In this episode, you'll learn:

• Why "good communication" often fails without real listening
• The simple shift that builds trust in high-stakes conversations
• How asking better questions can completely change relationships

When we learn to listen to understand, not respond, everything changes.

Host: Christine Miles – Founder of The Listening Path https://www.linkedin.com/in/christinemiles/

Guest: Ari Gerzon-Kessler – Educator, Author, Family Partnerships Leader https://www.linkedin.com/in/arigerzonkessler/