Is outsourcing really the villain people make it out to be? Or have we just had a few too many bad breakups?In this episode of Press 2 for Representative, Ian and Parker dive into the stigma around outsourcing—especially in customer service. They unpack why the word still triggers eye-rolls, why some companies resist it despite its benefits, and how the pandemic and cloud tools have shifted the game.📌 If you’ve ever wondered “Is outsourcing worth it?”, this is the episode for you.🛎️ Don’t forget to like, subscribe, and comment with your favorite win/fail of the week!