Buildings 2.0

Why Owners Lose More on Operations than Rent


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In this episode, Will Curtis, Founder and Principal Broker of Crossed Sabers Commercial Real Estate, shares his perspective on the rapidly evolving commercial real estate landscape and the forces reshaping office, industrial, and investment markets. Drawing on his military background and decades of CRE experience, Will explores how operational excellence, technology adoption, and AI-driven systems are helping firms improve efficiency while maintaining a competitive edge. He also discusses innovative leasing strategies, the future of office space, and why human relationships and trust remain irreplaceable in an increasingly digital world.

Key Topics

  • Impact of AI on CRE operations
  • Trends in office and industrial markets
  • Innovative lease structures and flexibility
  • The importance of human relationships in CRE
  • Chapters

    00:00 Introduction to Will Curtis and His Journey
    02:13 Current Trends in the San Antonio Real Estate Market
    04:42 Industry-Specific Trends in Office Space Utilization
    07:21 Attributes of Attractive Commercial Office Spaces
    10:52 Challenges Facing Landlords and Financing Issues
    16:34 Will Curtis's Business Model and Systems Approach
    18:35 Balancing Relationships and Technology in Real Estate
    20:14 The Role of AI in Enhancing Productivity
    24:23 The Enduring Importance of Human Interaction
    27:12 The Underrated Role of Property Managers
    30:16 Advice for Young Professionals Entering Real Estate

    ...more
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    Buildings 2.0By Integrated Projects