Hiring great people is only the beginning in hospitality. Keeping them and helping them grow is the real challenge.

In this episode of Lobby Talks, Rachell talks with Nicki, who leads internal training efforts, and Tami, a leadership coach who partners with the team to support development and growth.

They discuss how training and coaching work together to build stronger hospitality teams, help employees discover leadership potential, and create a culture where people want to stay.

The conversation explores building confidence in new team members, helping employees grow beyond their current roles, coaching emerging leaders through challenges, and why investing in development can transform jobs into meaningful long term careers.

They also share powerful Turning Point moments when someone moves from simply doing the job to stepping fully into their potential.

This episode was recorded with the teams at Marriott Tulsa Hotel Southern Hills and Ruffin Event Center.

Want to learn more about coaching leaders and developing stronger teams? Connect with Tami Marie and book a strategy call.

LinkedIn https://www.linkedin.com/company/tami-marie/

Website https://tamimariecoaching.com/