We hear from the leader of a SaaS company that has successfully set up an effective responsible disclosure program (RDP).

Tom Kuzler, CEO of email marketing platform is no stranger to this crucial relationship with the security research community, and walks us through how an RDP has worked for his company.

You'll learn:

• why it's important to set up a responsible disclosure program so your company can ingest vulnerabilities found by outside researchers
• why context matters when considering security vulnerabilities that get submitted
• why manual assessment delivers more value than automated tools alone
• how (and why) to transfer knowledge internally
• why to pay security researchers
• how to identify the keys to success: identify problems and have a passion for solving them
• why to ask your questions lots of questions
• why to start right now (and definitely not wait)

Guest
Tom Kuzler, CEO, AWeber Communications, Inc. (@tkulzer on Twitter)

Host
Ted Harrington

This Episode’s Sponsors

If you’d like to sponsor this or any other podcast episode on ITSPmagazine, you can learn more here: https://www.itspmagazine.com/podcast-series-sponsorships

For more podcast stories from Tech Done Different With Ted Harrington: https://www.itspmagazine.com/tech-done-different-podcast

Are you interested in sponsoring an ITSPmagazine Channel?
https://www.itspmagazine.com/podcast-series-sponsorships

Learn more about Ted and his book at https://hackablebook.com