Purpose Under Pressure

Why Sellers Need to Know What Their Buyers are Really Thinking


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You’re wondering if you’re ready. Did you train hard enough? Did you prepare? And there’s not much you can do about that. That’s human nature. But your buyer is concerned about things, too. And wouldn’t it be great to help them remove those concerns right from the start?

In this episode of Purpose Under Pressure, host Bryan Lefelhoc, founder of Bryan Media Strategies, breaks down four universal concerns almost every customer has when meeting with a salesperson and explains how recognizing them can immediately lower tension and build trust.

Purpose Under Pressure is brought to you in partnership with Sandler by the Ruby Group, serving sales professionals and sales organizations nationwide from their locations in Akron and Columbus, Ohio, in Capital Region, New York, and in Jacksonville, Florida

Key Takeaways:

-Customers often enter meetings worried their time will be wasted

-If someone agreed to meet, they are interested in something

-Buyers want a professional to guide the conversation

-Many customers mentally decide they are “not buying today”

-Pressure drops when expectations are set early

-Preparation shows professionalism and respect

-Setting an agenda helps both sides stay focused

-Defining the time limit protects everyone’s schedule

-Giving permission to walk away removes sales pressure

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Helpful Links:

Sandler by the Ruby Group: https://go.sandler.com/therubygroup/

Bryan Lefelhoc, Owner, Bryan Media Strategies: https://www.bryanmediastrategies.com/

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Purpose Under PressureBy Bryan Lefelhoc

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