What if the way you communicate is the reason you’re not being understood?

In this episode, Erin Coupe sits down with Juliana Schroeder, a social psychologist at UC Berkeley, to unpack the hidden psychology behind how we connect, disagree, and build relationships in a digital world. From why we misjudge others’ intelligence to how simple shifts in language can transform conflict, Juliana reveals what actually makes conversations more human and more effective.

They also explore how technology is reshaping communication, from text-based misunderstandings to AI voices and deepfakes, and what it means for trust, empathy, and real connection.

In this episode, you’ll learn:

Why voice communication leads to more empathy and better outcomes than text

How “perspective getting” beats trying to read people’s minds

The subtle language shifts that make you sound more open and persuasive

If you’ve ever felt misunderstood, stuck in a disagreement, or overwhelmed by digital communication, this conversation will change how you show up in every interaction.

Connect with Host Erin Coupe

💫Instagram: @authenticallyec

💼 LinkedIn: Erin Coupe

🌐 Website: ErinCoupe.com

Connect with Juliana

https://julianaschroeder.com/