Big AI acquisitions grab headlines but do nothing for your intake. Here's what actually determines whether you sign more clients.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: Why AI Code Acquisitions Don't Matter to Your Intake Process.

Test speech recognition in real-world conditions, not demos. Your callers are driving, stressed, on speakerphone. The system has to understand them first time without making them repeat themselves.

Context retention across the whole call matters as much as accuracy. A caller should never have to repeat their situation. The AI must hold what was said two minutes ago and build on it.

Ask vendors for outcome metrics from clients in your sector: booked consultation rates, calls rescued from voicemail, time from first call to appointment. Good vendors have those numbers ready.

Produced by Antek Automation — AI automation for UK small businesses.