A recent conversation with my old friend Audrey Piquemal got me thinking about how enterprises are approaching workforce transformation in the #AI era. Merci, Audrey!

Too often, companies respond to change by replacing experienced employees with newer and cheaper talent. It may improve short-term financials, but it also strips away institutional knowledge, customer context, and operational judgment that take years to build.

As AI takes over more routine execution, those human capabilities may become even more valuable. I wrote about why the future may belong to organizations that focus less on replacement and more on reinventing the talent they already have, along with the emerging platforms trying to make that possible.