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Why this supermarket wants checkout queues to be longer
A Dutch supermarket is taking a different stance on the speed of service, by introducing what is believed to be the world’s first ‘chatty checkout’ where people who want some extra time spent talking can go with their groceries. Chris Smoje, Founder of DIME Customer Service spoke to the program about whether the idea could take off in Australia.
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By Mitchell DyeA Dutch supermarket is taking a different stance on the speed of service, by introducing what is believed to be the world’s first ‘chatty checkout’ where people who want some extra time spent talking can go with their groceries. Chris Smoje, Founder of DIME Customer Service spoke to the program about whether the idea could take off in Australia.